General information for Parents (For School Website)

1. Monitoring your Child’s Health 
Do check if your child/ward is well before he/she leaves for school on a daily basis. If they show symptoms of physically unwell, please take him/her to the doctor and allow him/her to rest at home for the full duration indicated in the Medical Certificate (MC) and recover fully before returning to school.

2. Absence from School 
If a student is absent from school, he/she must provide a MC or letter signed by parents explaining the reason for the child’s absence from school. 

Parents are strongly discouraged to take their children out of school for vacation or family functions during school term. Students must learn the habit of commitment, diligence and importance of being present in school during term time.

3. Student’s Absence on Assessment/Examination Days 
If a student has fever or looks unwell, he/she will not be allowed to take the assessments/exams. Parents will be contacted to take him/her home. Everyone plays an important part to stay away from crowds when unwell to avoid the spread of sickness.

If a student is absent from any assessment/exams, he/she must produce a valid MC upon return to the school. TCM MCs and parents’ letters are not valid for exam purposes. Students will be given a zero grade if no valid MCs are provided for his/her absence. The school will not have a make-up or reschedule the dates of Written or Listening Comprehension assessments/examinations.

4. Leaving the School before Dismissal 
Students are not allowed to leave the school before dismissal. If parents are picking up their child/ward who is unwell or needs to leave school before dismissal time, they are required to fill in and submit the Early Departure Form at the General Office. This will ensure safety of the child and that he/she leaves with his/her parent or an authorised adult. 

For any planned early dismissal, advance notice must be given either by phone or written note to the respective Form Teachers.

5. Visits to the School 
All parents or guardians are to obtain visitors’ passes from the school security guards at the main gate before they proceed to the General Office for assistance. Parents/Guardians are not allowed to walk up directly to their child’s/ward’s classrooms.

If parents would like to speak with the Form/Subject teachers, prior appointments must be made at least 1 day before the actual visit as teachers may have to attend meetings/ workshops on that day. Teachers will not be able to meet parents during their teaching periods. Alternatively, parents can communicate with teachers via phone or email.

6. School Canteen 
Parents and other visitors are not allowed to patronise the school canteen stalls. This is to ensure that there is sufficient food prepared for staff and students on school days.

7. Road Safety 
Parents are only allowed to drive into the school compound to drop their child/ward on rainy days. Do co-operate with the traffic marshals to ensure an overall safe and smooth traffic flow. Please drop your child/ward only at the designated drop off points. 

Do not sound the horn within the school compound. 

Educate your child how to alight from the vehicle as quickly as possible so as not to delay the other drivers. Please assist in doing your farewells at home. 

If you and your child are cycling to school, do dismount the bicycle so as not to hit any pedestrians who are walking through the gates. 

The school reserves the right to stop any errant drivers from entering the school compound as the staff and students’ safety are very important to us.

8. Working Together
The school practices a policy on “Working Together”. Both parents and teachers have the same intention to educate the child at the centre; both academic and character education. Do speak to the teacher if you have any concerns to better understand both sides before arriving at any conclusion. Parents must trust and work with the school to help every student.

In North Spring, we want to partner the parents so as to work in the best interest of our students. We hope you will show the same respect and treat each North Spring staff with dignity.

9. Use of Photographs/Videos
Photographs(s) or video image(s) of students and parents may be captured during school activities and events such as classroom lessons, CCAs, school camps and school programmes. The school may use and publish such photographs and /or video recordings in school publications, websites, social media channels and other communication channels.